Effective from August 16, 2024
Schokolade Patisserie (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, mobile application, online store, physical stores, or third-party platforms selling our products and services (collectively, the “Services”).
- Information We Collect
We may collect personal information from you in various ways when you use the Services, including:
- Account Creation: Name, email address, phone number, and delivery address.
- Website and App Usage: Information collected automatically through cookies and web beacons, such as IP address, browser type, operating system, browsing activity, and device information.
- Orders: Billing and shipping information, order details, and purchase history.
- Social Media: Information you allow us to access through your social media profiles.
- In-Store Purchases: Contact information and purchase history (optional).
- Use of Your Information
We use your information for various purposes, including:
- Providing Services: Fulfilling your orders, processing payments, managing your account, and providing customer support.
- Communication: Sending you marketing communications (with your consent), responding to inquiries, and providing information about our products and services.
- Website and App Improvement: Analyzing user behavior to improve the functionality and user experience of the Services.
- Security and Fraud Prevention: Detecting and preventing fraudulent activity.
- Legal Compliance: Complying with applicable laws and regulations.
- Sharing Your Information
We may share your information with third-party service providers who help us operate the Services, such as payment processors, shipping companies, and marketing agencies. We will only share your information with these providers under strict contractual obligations that require them to protect your information and use it only for the purposes we have authorized.
We may also disclose your information if required by law, to protect our rights, or in the event of a business transfer.
- Your Choices
You have choices regarding your information:
- Marketing Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of our emails or by contacting us.
- Cookies: You can adjust your browser settings to manage cookies. Disabling cookies may affect your experience with the Services.
- Accessing and Updating Your Information: You can access and update your information through your account profile or by contacting us.
- Children’s Privacy
We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
- Data Security
We have implemented appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is entirely secure.
- International Data Transfers
Your information may be transferred to and processed in countries outside your own, which may have different data protection laws. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at [insert email address] or by mail at “hello@schokolade.in”
- Grievance Officer
For any concerns regarding your data protection rights, please contact our Grievance Officer:
- Name: Sajan Pasalkar
- Email: hello@schokolade.in
This Privacy Policy is intended to comply with the applicable data protection laws and regulations.
